Privacy Policy

PRIVACY POLICY AND PERSONAL DATA PROCESSING
APP OF MEDELLÍN
At App de Medellín, we respect our users' privacy and are committed to protecting personal data in accordance with the current legislation of the Republic of Colombia, especially Law 1581 of 2012, Decree 1377 of 2013, and other regulations related to Habeas Data and personal data protection.
This Privacy Policy describes how we collect, use, store, protect, and process the information of users who use the App de Medellín platform, including the website, mobile application, and associated services.
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1. IDENTIFICATION OF THE DATA CONTROLLER
Trade name: App de Medellín
Platform type: Hyperlocal social network and citizen digital ecosystem
City: Medellín, Colombia
Contact email: privacidad@appdemedellin.com
Official website: www.appdemeellin.com
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2. INFORMATION WE COLLECT The Medellín App may collect the following categories of information: 2.1 Information provided by the user • First and last name • Username • Phone number • Email address • Profile picture • Date of birth • Gender (optional) • Business or commercial information • Billing information • Comments, posts, and messages ________________________________________ 2.2 Information collected automatically • IP address • Device type • Operating system • Browser used • Device identifiers • Approximate or precise geographic location • Browsing and usage data • Cookies and similar technologies ________________________________________ 2.3 Third-party information We may receive information from: • Linked social networks • Authentication platforms • Partner businesses • Authorized technology providers ________________________________________

device; however, some functions may be limited. ________________________________________ 5. DATA SUBJECT AUTHORIZATION By registering or using the platform, the user gives prior, express, and informed consent for the processing of their personal data in accordance with this Privacy Policy. ________________________________________ 6. RIGHTS OF DATA SUBJECTS The owner of the personal data has the right to: • Know the data stored • Request updates or corrections • Revoke granted authorizations • Request the deletion of information • Submit inquiries or complaints • Request proof of authorization • Access their personal data free of charge ________________________________________ 7. PROCEDURE TO EXERCISE RIGHTS Requests related to personal data can be sent to: soporte@appdemedellin.com The request must include: • Full name of the data subject • Identification document • Description of the request • 

Response Email Response times will be adjusted according to the terms established by Colombian law. ________________________________________ 8. INFORMATION SHARING Medellín App may share information with: • Technology providers • Cloud hosting services • Payment gateways • Competent authorities when legally required • Authorized business partners Under no circumstances will we sell personal data to third parties without authorization. ________________________________________ 9. COOKIES AND SIMILAR TECHNOLOGIES The platform uses cookies to: • Remember preferences • Improve navigation • Analyze traffic • Personalize content • Show relevant advertising Users can manage or disable cookies from their browser. ________________________________________ 10. INFORMATION SECURITY Medellín App implements reasonable technical, administrative, and organizational measures to protect information against: • Unauthorized access • Loss of information • Data alteration • Misuse • Cyberattacks However, no system is completely secure, and absolute security is not guaranteed. ________________________________________ 11. DATA RETENTION Personal data will be retained while: • There is an active relationship with the user • They are needed for the purposes described • There are legal or contractual obligations Afterwards, they may be deleted or anonymized. ________________________________________ 12. DATA OF MINORS Medellín App does not intentionally collect information from minors without the authorization of parents or legal guardians. If data is detected to have been collected without valid authorization, it will be promptly deleted. 

________________________________________ 13. ADVERTISING AND COMMUNICATIONS The user may receive: • Notifications within the app • Emails • Promotional messages • Information about local events and businesses The user can opt out of promotional communications at any time. ________________________________________ 14. INTERNATIONAL DATA TRANSFER The information may be stored or processed on servers located outside of Colombia, ensuring adequate levels of protection and security according to international standards. ________________________________________ 15. THIRD-PARTY LINKS The platform may contain links to external sites or services. App de Medellín is not responsible for third-party privacy policies or content. ________________________________________ 16. CHANGES TO THIS POLICY App de Medellín may modify this Privacy Policy at any time. The changes will take effect from ________________________________________ 16. CHANGES TO THIS POLICY App de Medellín may modify this Privacy Policy at any time. The changes will take effect from their publication on the platform or official website. ________________________________________ 17. APPLICABLE LAW This policy is governed by the laws of the Republic of Colombia related to personal data protection and Habeas Data. ________________________________________ 18. CONTACT For questions related to privacy and personal data processing: soporte@appdemedellin.com www.appdemedellin.com ________________________________________ By using App de Medellín, the user declares that they have read, understood, and accepted this Privacy and Personal Data Processing Policy.